A mid-sized electrical supplier in Saudi Arabia (KSA) serving commercial and industrial markets was experiencing limited digital maturity and slow revenue growth. The business relied primarily on traditional B2B sales channels, lacked omnichannel capabilities, and had minimal integration between eCommerce, ERP, and physical retail operations. As market competition increased, the client needed a scalable digital foundation to support growth, improve customer experience, and enable future innovation.
The client partnered with ALBA IT Consulting to execute a multi-year digital transformation roadmap focused on scalable commerce, omnichannel enablement, and data-driven growth. ALBA acted as an extension of the client’s internal teams, delivering incremental value year over year while aligning technology investments directly to revenue outcomes.
Implemented and later upgraded Adobe Commerce Cloud to deliver a secure, scalable digital commerce platform.
Integrated ERP systems and launched a mobile app to support seamless customer journeys across online and offline channels.
Enabled direct-to-consumer capabilities, supporting the launch of 17 physical stores with custom POS integration.
Identified and designed AI-driven use cases to support personalization, intelligent quotations, predictive analytics, and optimized product search.
Built a future-ready commerce ecosystem designed to support rapid growth, new channels, and advanced analytics.
Transitioned from a basic digital presence to a fully integrated omnichannel commerce model.
Enabled rapid expansion into B2B2C and physical retail without disrupting core operations.
Positioned the business to leverage bespoke AI solutions for continued revenue acceleration beyond 2026.
ALBA functioned as an extension of the client’s team, aligning technology delivery directly to business growth objectives.
We offers a full-cycle software development services that meet varied business requirements to help improve business performance of enterprises.
Mike Hardson
Senior Designer
Infetech is a professional IT Company that always creates quality software for clients. If you are looking for a team of talent developers to find out the best IT solutions, Infetech is a company that your team should consider.
Aleesha Smith
Senior Designer
Infetech is a professional IT Company that always creates quality software for clients. If you are looking for a team of talent developers to find out the best IT solutions, Infetech is a company that your team should consider.
Peek Thakul
Governer Of Canada
Infetech is a professional IT Company that always creates quality software for clients. If you are looking for a team of talent developers to find out the best IT solutions, Infetech is a company that your team should consider.
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