2025 - 2026
A mid-sized electrical supplier in Saudi Arabia (KSA) serving commercial and industrial markets was experiencing limited digital maturity and slow revenue growth. The business relied primarily on traditional B2B sales channels, lacked omnichannel capabilities, and had minimal integration between eCommerce, ERP, and physical retail operations. As market competition increased, the client needed a scalable digital foundation to support growth, improve customer experience, and enable future innovation.